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Customer Relationship Management

Halcyon has experience implementing the leading CRM systems for Fortune 500 clients. Over the years, we have developed expertise, techniques and tools that can be leveraged in assisting the most complex or even the simple CRM implementations. Our knowledge of the most widely used CRM systems helped our clients for better sales performance, maximize the effectiveness of every customer interaction and centralized contact management.

 

Halcyon offers architects, functional and technical expertise with relevant certifications in Microsoft, SAP and Oracle CRM solutions.

 

CRM Competencies

  • Microsoft Dymamics CRM
  • SAP BCM, CRM on Demand
  • Oracle CRM, Order Management

 

 

Delivery Model

 

We offer flexible CRM consulting services to meet your organizational needs.  Our CRM services are available in the following models:

 

  • On-Site Client Managed
  • On-Site Halcyon Managed
  • Off-Site Managed Development

 

Click HERE to learn more about Halcyons Delivery Model