End User Manager/Service Desk Manager

Job Description: QUALIFICATIONS & ATTRIBUTES: ·   3+ years implementing and administration of a ServiceNow environment and applications ·   3+ years identify, reporting and managing Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s) ·   5+ years managing a team of five or more technical Service Desk individuals in a high growth distributed environment ·   5+ years successfully leading a […]