Posted 7 months ago

We currently have a career opportunity for a ServiceNow DevOps Lead Developer to join our Automation team.


  • Provide architectural solutions/designs to project execution teams for implementation of DevOps solution using ServiceNow ITSM pro.
  • Responsible for end to end DevOps solution.
  • Provide technology architectural assessments, strategies, and roadmaps for one or more technology domains.
  • Work with application developers, users, operational leadership, and subject matter experts to understand current and future operational data analysis goals. Recommend modern technology stacks to meet those goals and help engineering teams migrate towards their use.
  • Collaborate with the customer’s operations and technology leadership on the future analytic goals of the organization, and design a technical architecture to meet those goals. Participate in configuring the architecture, and advise engineering teams on its efficient use.
  • Lead a work stream or act as a team lead and manage non-complex components of the work plan/project.
  • Utilize analytical, process, and/or technical skills to meet project objectives and deliverables that are self-directed and within project scope.


  • Minimum 10 years of IT experience using ServiceNow.
  • At least 5 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks.
  • At least 4 years of experience with the ServiceNow DevOps tooling, integrations to CI/CD tools.
  • At least 3 years of experience with integrating ServiceNow using ServiceNow integration Hub/Automation Engine,  Setting up DevOps Insight dashboards, Advance scripting and customizations.
  • At least 3 years of experience with ServiceNow Change Automation, customize DevOps workflow, Change request automation using DevOps data, Rest APIs integration with external tools.
  • Experience with ServiceNow DevOps and Insights module is must.
  • Experience with ITSM, ITOM, CSM processes.
  • Experience in defining new architectures and ability to drive an independent project from an architectural stand point.
  • Experience in complete project life cycle activities on development and maintenance projects.
  • Knowledge and experience in developing software using agile methodologies.
  • Proven track record of technical leadership roles delivering solutions within defined timeframes.
  • Skilled in building relationships with clients and in practice development activities.
  • Demonstrated success in performing work and managing complex and/or large consulting projects.
  • Excellent written and oral communication skills; Ability to communicate effectively with technical and non-technical staff.
  • Bachelor’s degree in Computer Science or related field.
  • Must be open to travel.

Preferred Skills and Education:

  • Experience working with a globally distributed team and managing off-shore teams.
  • Implementation Specialist Certification for ServiceNow ITSM 
  • Integration experience with Jira, Git Hub, TeamCity, Octopus Deploy is huge plus.

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